Colonix® Terms and Conditions
Welcome to Colonix® By accessing or using our website, products, and services, you agree to comply with and be bound by the following terms and conditions. Please read these carefully before using our services. If you do not agree to these terms, you must refrain from using our website and services.
1. General Information
1.1. Colonix® is a product of Caliceutical Ltd. All references to “we,” “us,” or “our” refer to Caliceutical Ltd, the company that owns and operates the Colonix® brand.
1.2. The information provided on this website is for general informational purposes only and is not intended as a substitute for professional medical advice.
1.3. These terms and conditions apply to all users of the site, including browsers, customers, merchants, and contributors of content.
2. Product Use
2.1. Colonix® products are intended for adult use only. They should not be used by individuals under the age of 18 without medical supervision.
2.2. Always consult your healthcare provider before using Colonix® if you are pregnant, nursing, taking medication, or have any medical condition.
2.3. Individual results may vary. Colonix® products are not intended to diagnose, treat, cure, or prevent any disease.
3. Ordering and Payment
3.1. Orders can be placed through our website. All orders are subject to availability and acceptance.
3.2. Payments must be made in full at the time of purchase. We accept major credit and debit cards as specified on our website.
3.3. Pricing is subject to change without notice. While we strive to ensure accurate pricing, errors may occur, and we reserve the right to cancel orders in such cases.
4. Shipping and Delivery
4.1. We aim to dispatch orders promptly. However, delivery times may vary depending on location and circumstances beyond our control.
4.2. Customers are responsible for providing accurate shipping information. We are not liable for delays or losses due to incorrect addresses.
4.3. Any customs duties, taxes, or fees imposed on international orders are the responsibility of the customer.
5. Returns, Refunds, and Money-Back Guarantee
5.1. We offer a 14-Day Money-Back Guarantee that if you are not satisfied with the result, we offer a no-quibbles refund. Simply contact our customer service team with your order number and reason for the return within 14 days of receiving your order. If you are not satisfied with your purchase, contact us within 30 days of receiving your order to request a refund.
5.2. For defective or damaged products, we offer a refund or exchange. Please contact us within 14 days of delivery to initiate the process.
5.3. Refunds will be processed to the original payment method within 10 business days of receiving the returned product.
5.4. Customers are responsible for the cost of return shipping unless the product is defective or damaged.
5.5. Refunds are not available for partially used products or products not in their original condition.
6. Limitation of Liability
6.1. We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
6.2. Our liability is limited to the purchase price of the product in question.
6.3. We do not guarantee uninterrupted or error-free access to our website and are not responsible for any loss or damage resulting from its unavailability.
7. Intellectual Property
7.1. All content on our website, including text, images, logos, and graphics, is the property of Colonix® or its licensors and is protected by copyright and intellectual property laws.
7.2. You may not reproduce, distribute, or use any content without prior written permission from us.
8. Privacy Policy
8.1. Your personal information is collected, stored, and used in accordance with our Privacy Policy. By using our services, you consent to the practices described in the Privacy Policy.
9. Changes to Terms and Conditions
9.1. We reserve the right to update or modify these terms and conditions at any time without prior notice.
9.2. Continued use of our website and services after changes are made constitutes acceptance of the revised terms.
10. Governing Law
10.1. These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom.
10.2. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in the United Kingdom.
11. Contact Information
11.1. For any questions or concerns about these terms and conditions, please contact us at:
Email: info@colonix.co.uk
Phone: (+44) 788 177 1231